Frequently Asked Questions
Welcome to Our FAQ Section. Here, you'll find answers to common questions and helpful information about our services. If you can't find what you're looking for, feel free to reach out—our team is always here to help!
You can access Tradex Wallet through: • Web browser: Chrome, Firefox, or Edge (latest versions recommended). • Mobile devices: Android or iOS smartphones with an internet connection. For optimal performance, ensure a stable internet connection and updated browser.
Tradex Wallet employs: • Two-Factor Authentication (2FA) for account security. • SSL Encryption to protect data transfers. • Cold and Hot Wallets for secure cryptocurrency storage.
1. Go to the login page and click "Forgot Password." 2. Enter your registered email address. 3. Check your email for a password reset link. 4. Follow the instructions to create a new password.
1. Log in to your account. 2. Navigate to the "Deposit" section. 3. Select your preferred deposit method (cryptocurrency, bank transfer, Mobile Payment, Paypal, Credit Card or Agent Deposit). 4. Follow the on-screen instructions.
Tradex Wallet supports major cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and other popular coins. Check the platform for the full list of supported currencies.